[mdlug] Opensource Field Service Management/Dispatch

Carl T. Miller carl at carltm.com
Thu Jan 28 18:01:57 EST 2021


On 1/28/21 1:30 PM, Peter Bart wrote:
> On January 28, 2021 12:27:53 PM EST, "Carl T. Miller" <carl at carltm.com> wrote:
>
> Peter, are there any specific features you want?
>
>
> Thx Carl! So far as I go through my search my criteria is must have ios and android app rated 4 stars or better, should be able to integrate with Zoho Invoice (they do not have a working FSM), clear pricing stated on their website and I'm using open source to weed out greedy like ifleet for smartservice and Service Titan. Starts at $450/month, wow. Almost any FSM will have what we need, we're a small shop. Dont need inventory mngt, invoicing (we have ofc mngr that uses Zoho). A really big deal for us will be one place to record and look up service calls, we have three in the office that take calls, and there are seven of us in the field of which five take calls as well. You can imagine the problems and lag.

Hmm.  I tried searching for Zoho Invoice and FSM.  There is a match
that isn't terribly expensive.  It's Zoho FSM, and I suspect it would
work even if it doesn't mention Zoho Invoice in the description.  I
wonder if Zoho FSM is a separate product that supercedes Invoice.

https://help.zoho.com/portal/en/kb/fsm/getting-started/articles/fsm-pricing

What do you think of this?

c



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