[mdlug] Routing Situation - Suggestions/Opinions

Robert Adkins II radkins at impelind.com
Mon Nov 29 15:56:56 EST 2010


If I lived in a world with unlimited time and resources, this would be a
great course of action to take.

Alas, I live in a world wherein my resources are limited and a minute wasted
is a minute gone for good. Thus, it's quicker and a little less costly to
just work around the damnable limitations.

-Rob
 

> -----Original Message-----
> From: mdlug-bounces at mdlug.org 
> [mailto:mdlug-bounces at mdlug.org] On Behalf Of Aaron Kulkis
> Sent: Monday, November 29, 2010 3:52 PM
> To: MDLUG's Main discussion list
> Subject: Re: [mdlug] Routing Situation - Suggestions/Opinions
> 
> Robert Adkins II wrote:
> > I have looked through it, Netopia specifically states that any 
> > questions regarding this router needs to be sent to AT&T, 
> they won't 
> > do anything regarding offering support or software upgrades 
> and AT&T 
> > is saying to talk to Netopia.
> > 
> 
> Money talks.  You call up AT&T, and point out to them that 
> the included literature SPECIFICALLY STATES to call AT&T, not 
> Netopia... and that if they don't want to handle your 
> problem, then get things sorted out with AT&T, or they will 
> lose your account -- and if you don't receive answers from 
> either AT&T or Netopia, then your business will be on a new 
> ISP by the end of the week, and you will NOT be paying for 
> any service past that date, because their lack of proper 
> support for the system they are distributing constitutes 
> breach of contract -- and if they think otherwise, have fun 
> getting a jury to agree with them.
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