[mdlug] [Fwd: [opensuse-offtopic] The tech industry's utter contempt for its customers]

[Aaron Kulkis]

Aaron Kulkis wrote:
> Garry Stahl wrote:
>> Aaron Kulkis wrote:
>>> *The tech industry's utter contempt for its customers*
>>> <http://ifwnewsletters.newsletters.infoworld.com/t/5963208/250558731/243287/0/> 
>>>
>>> The recent "black screen of death" incident, whether it turns out that
>>> Microsoft was the origin of the problem or not, points out once again
>>> the utter contempt that much of the technology industry has for its
>>> customers.
>>>
>>>   
>> I think someone with a bit of money needs to sue a few people into
>> responsibility for their actions and products.  So far the average tech
>> customer has bent over and taken it.  That is not how you get this sort
>> of thing changed.
>>
> 
> Yep. Considering how much irresponsibility there is in the
> software industry, I'm amazed at how NO lawyer had organized a
> class action suit.  Considering that Dow Chemical (and the
> local economy up in Midland) was all but destroyed by John
> Edwards and his junk-science lawsuits over silicone breast
> implants, you would think that SOME lawyer would take up a
> case against those putting out shoddy products.
> 
> [As for the author's comparisons to the auto industry -- at
              ^^^^^^^^
correction: Follow-on comments below the article.

> least the auto manufacturers sometimes issue voluntary recalls
> to correct problems, and often at great expense, whereas
> putting out patches in a timely manner is relatively cheap.]
>