[mdlug] Charter Communications clueless tech support

[jack freeman]

----- Original Message ----
From: M. D. Krauss <zeros0and1ones at yahoo.com>
To: mdlug at mdlug.org
Sent: Sunday, June 24, 2007 2:03:40 AM
Subject: Re: [mdlug] Charter Communications clueless tech support

On Sat, 23 Jun 2007 22:20:05 -0700 (PDT)
jack freeman <freemancomputer at yahoo.com> wrote:

> I been dealing with linksys tech support over the last few months
> about my router dropping connections. Each time I have to enplane
> what telnet and ports are. Then I have to tell them why its not a
> port forwarding problem. Then they like to disconnect me. It as
> amusing at first now its just getting annoying.

Ugh.

Have you tried updating the firmware?  Or failing that, a
factory-reset?

Good luck,
Matthew



Those were the first things that i did, there finely getting around to sending me a new one. Just annoys me that even when you ask for there supervisor that person knows even less. 
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