[mdlug] Charter Communications clueless tech support

[M. D. Krauss]

On Sat, 23 Jun 2007 19:57:33 -0400
"Jeff Hanson" <jhansonxi at gmail.com> wrote:

/snip bizarre tech-support story

> PS.  I would like to offer my training services to Charter Internet
> support personnel at a rate of $50USD/hour/individual.  A few hours of
> basic Internet technology review would greatly increase the
> effectiveness of your support staff.  If you are interested please
> contact me at the above address.
> ----------------
> I got a reply later that it was 1Mbps up.  With the no-TV bonus charge
> it's $79.99/mo.

Yes, but did they take you up on your offer?