[mdlug-discuss] [mdlug] Charter Communications clueless tech support

[Dr. Robert J. Meier]

Joseph,

>> I have learned that good tech support is well correlated with good
>> reliability (and consequent lack of need for tech support).

> I don't know if that is always true.  ...

There are exceptions.  "well correlated" means the rule holds more often
than exceptions appear.  In my experience the above rules holds about
4 times for each exception.
--
Dr. B